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सरोजनी नायडू हॉल

SOPs

SOP Of SN Hall Provost Office

24/11/2021

Standard Operating Procedure (Office)


Purpose:

• To ensure that all services to resident and non-resident students are coordinated so that they get the required care from service providers in the provost office.

• To respond to the need and expectations of the students and to work for their satisfaction


Scope:

• It covers all the resident and non-resident students who visit the hall provost office for, continuation, fee deposit, accommodation, clearance and other file work.

• It also covers work related to receiving and dispatch of letters within the university administration.


Responsibility:

• The reception clerk is responsible for admission process, maintenance of student record, issue of bonafide certificate and dak receipt & dispatch work.

• Accommodation clerk is responsible for allotment and issue of accommodation slips to the students.

• Office attendant is responsible for maintenance of mess charges of students

• Accountant is responsible for preparation of cheques and maintenance of budget record.

• Section officer is responsible for overall supervision of office work, general correspondence, addressing the issues of residents.


Procedure:

• Duties have been assigned as per designation


Records:

• Attendance register

• Fee register

• Record of students

• Account register

• Dak receipt and dispatch file






SOP Of Dinning Hall

24/11/2021



Standard Operating System Dinning Hall

Purpose:

• To ensure that all services to resident are coordinated so that they get the required care from service providers in the dining hall.

• To respond to the need and expectation of the residents and to enhance their satisfaction during hostel stay.

Scope:

• It covers the persons who stay in S.N Hall and its annexes (PG/Moin /Nursing) related to their dining hall needs and attendance related issues


Responsibilities of the staff of Dining Hall

 Role of Munshies:

• Keeping students and staff attendance record.

• Maintaining of student attendance records for food preparing.

• Keeping records of the attendance and leave of the Dining Hall staff.

• Overall supervision related hygiene and care/ maintenance of kitchen/Dining Hall.

Role of cook:

• Cooking food for students.

• Estimation of requirement of raw material according to student presently.


Role of Kitchen’s Helpers

• Cutting and washing vegetables

• Washing Rice/Daal/Meat Buffalo, Chicken & Mutton etc.

• Helping the cook.

• Washing big size utensils used for cooking food.

• Helping in cleaning the kitchen premises.


Role of Roti Maker

• To prepared poori, Roti, rumali roti, Tandoori roti ,Paratha and Bhatoora.

• To prepared dhow for Roti , Paratha and poori etc.

• Care of chapatti making machine.

• Washing the utensil for use of making roti.

Role of Bearers

• Serving food to student from counter.

• Cleaning Dining Hall Tables, Chairs and counter area.

• Dish washing.

• Cleaning of Dining Hall Refrigerator.


  Role of soupier:

• Daily washing the floor of food preparation and service area.

• Clean the munshi room and dining hall.

• Clean the area adjoining the kitchen and staff toilets.

• Clean the dining hall, reading room and Hand washing Area.




    Dining Hall timings for student:


01. Breakfast From 07:00 AM To 09:00 AM

02. Lunch From 01:00 PM To 03:00 PM

03. Dinner From 07:00 PM To 09:00 PM


       Note:

Sunday- Breakfast Timing 08:00 AM to 10:00 AM

Friday- Lunch Timing 12:30 PM to 02:30 Pm



SOP of COVID Precautions

24/11/2021



Standard Operating Procedure (Covid Precautions)


Purpose:

• To ensure safety of staff and residents of SN hall against the SARS CoV-2 virus infection


Scope:

• It covers all the staff coming daily to hostel for their routine duties and residents of SN hall


Responsibility:

• All the staff and residents of SN hall


Procedure:

• Vaccination of all the staff

• Hand sanitizer dispensers have been installed at required places.

• Record of temperature of staff and residents on entry into the hostel premises

• Staff and students have been instructed to maintain social distancing at all times

• Social distancing and minimal touch of common surfaces have been ensured in dining area

• Staff has been instructed to stay at home in case of fever or other related illness

• Training of gatekeepers, office and dining staff has been done regarding covid 19 precautions.

• Sweepers have been trained to ensure proper cleaning of washrooms and other common surfaces as per covid protocol

• Staff has been instructed to wear mask during duty hours and beyond.

• Posters have been pasted displaying all the required precautions at required places



Record:

• Temperature register

• Poster display

• Training



SOP of Sanitization

24/11/2021

Standard Operating Procedure (Sanitization)


Purpose:

• To ensure proper sanitization services within the hostel premises

• To respond actively when and where sanitization is required


Scope:

• It covers all the areas of hostel building particularly all the washrooms.


Responsibility:

• Caretaker is responsible for duty roster of sweepers and providing material required.

• Caretaker is also responsible to ensure safety of sweepers doing the cleaning process, ie: provide heavy duty gloves and gum boots to carry out the cleaning task,

• Sweepers are required to perform adequate cleaning of washrooms, corridors and reception areas

• Section officer is responsible for weekly sanitization of all the surfaces by university health services.


Procedure:

• Washrooms are cleaned twice daily with detergent and water twice daily

• Cleaning of high touch surfaces is also done using water and detergent or 1% hypochlorite.

• Mopping of floors is done using phenyl or 1% hypochlorite twice daily.

• Disinfection spray and sanitization is carried out weekly by university health services.


Trouble shooting:

• University health services should be informed in case of any contamination of hostel building requiring disinfection in between.


Record:

• Duty register

• Attendance register



SOP Of Protocol for Covid positive case

24/11/2021

Standard Operating Procedure(Protocol for Covid positive case)


Purpose:

• To ensure proper identification and isolation of covid positive case and channelization of management

• To contain spread of covid-19 after identification of index case


Scope:

• It covers all the staff and residents of SN hall


Responsibility:

• Gate staff is responsible for keeping record of temperature of residents and staff entering the hostel and report the authorities

• Resident wardens are responsible for monitoring of general well being of residents


Procedure:

• In case of any fever or illness, staff is instructed to get himself tested and stay at home till he becomes negative

• In case of fever and related illness among residents, they are instructed to isolate in room and sent for testing at VRDL, JNMC.

• If she turned out positive, contact tracing is done as per the definition of contact by MoHFW.

• Authorities (DSW and University Health officer) are informed about the illness of resident and her contacts

• Positive resident is then shifted to University health service.

• Contacts are sent for testing and isolation.

• Proper sanitization of floor, rooms and other contact places is performed.


Records:

• Record of the reports

• Register

• Record of sanitization.



SOP (Accommodation)

23/11/2021

Standard Operating Procedure (Accommodation)


Purpose:

• To ensure that proper accommodation services are coordinated to students so that they get the required response from service providers in the hostel.

• To respond to the need and expectations of students and to ensure their satisfaction.


Scope:

• It covers all the students who are offered accommodation in our hostel during their study period.


Responsibility:

• Accommodation warden is responsible for overall smooth running of accommodation process

• Registration clerk is responsible for issuing of accommodation slips to students

• Registration clerk is also responsible for maintaining the record of student details and availability of rooms.

• Caretaker is responsible for providing students with hostel accessories.


Procedure:

As the student arrives, their names are checked in the list for accommodation.

• Students are required to submit their covid negative report.

• Report should be of ICMR approved laboratory and test should done within 72hrs of their arrival at hostel.

• In case student doesn’t have the negative report or reports are older than 72hours than students are instructed to undergo repeat test and are offered temporary accommodation in quarantine rooms.

• After wards, they are allotted rooms as per the protocol of hostel.

• There are twin sharing and triple sharing rooms available in the hostel.

• Accommodation is provided according to the seniority of students

• Wishes of students are also considered as per the availability of rooms.

• During the covid period, twin sharing rooms have been converted into single while triple sharing rooms into twin sharing.


Trouble shooting:

• In case of any incompatibility among roommates, re-allotment is done.

• Re-allotment can also be considered in case of any issues with physical condition of rooms.

Records:

• Student information register

• Room availability and allotment register

• Covid negative report register

• Attendance register