Secretarial Practice Section Women's Polytechnic

Under Graduate

Dept. data last updated on :14/11/2022


Diploma in Secretarial Practice (Code : SPDEA)


Secretarial Practice


35 + 2 (For ICCR)


After completion of this course, the students can join as office assistants or office secretaries in various government and non-government organizations. They can also work as Stenographers in government and private sectors, assist their heads, officers in day to day office work. Besides all this they can perform the important functions of receipts & dispatch in offices and different organizations.


PEO1 : Understand the nature of duties and responsibilities of a Secretary.

PEO2 : Understand various issues related to office and business environment and the various forms of organisation structure.

PEO3 : Develop students into well round professionals in terms of team work and office administration.

PEO4 : Have a sound background of concepts taught in the given course such as accounting, secretarial practice, office noting and reporting, office organisation and management, computer applications, business communication, etc.


PO1: Gain a thorough understanding of Administrative/ Secretarial responsibilities and work after completion of the course.

PO2: Develop ability to apply knowledge, skills and right attitude towards completion of task and responsibilities and develop problem solving approach.

PO3: Develop ability to compete and face challenges and successfully perform various Secretarial/ Office responsibilities and tasks assigned.

PO4: Apply various concepts and practical aspects of concepts learned like Computer Applications, Office Noting and Office Management skills, Shorthand, Accounting etc in routine office work system.

PO5: Demonstrate professionalism in work and tasks assigned time to time and successfully accomplish the results in time.

PO6: Apply organizational and human resource management skills effectively.

PO7: Perform different routine office procedures like mail handling, filing and indexing, dealing with clients and different parties, etc.

PO8: Develop understanding of handling and use of different office equipment and machines effectively and efficiently.

PO9: Develop good oral and written communication skills to deal with different internal and external employees, clients, companies etc.

PO10: Able to cope with changing corporate environment and work culture.

PO11: Provide excellent service to clients, customers etc.

PO12: Able to engage in life-long learning via participation in a professional society, professional development courses and office training courses.